Frequently Asked Questions

Everything you need to know about our electronics and services.

What kind of warranty comes with Innioasis products?

All Innioasis electronic devices come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.

How long does shipping take and can I track my order?

Orders are typically processed within 24 hours. Standard shipping takes 3-7 business days, and you will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy for open-box electronics?

We offer a 30-day money-back guarantee. If you are not satisfied, you can return the product in its original packaging. Please note that a restocking fee may apply for items not in their original condition.

Are Innioasis players compatible with all Bluetooth devices?

Our devices are designed with the latest Bluetooth technology to ensure compatibility with most wireless headphones, speakers, and car audio systems.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping times and costs vary by location and will be calculated at checkout.